> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.emailwiz.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Editing an email

Every email Wiz builds - your flow emails and your campaigns - can be edited by hand. You can change the wording, swap images, restyle blocks, or add new ones. This article shows you how to open an email in the editor and gives you a quick tour of what's inside.

---

## Opening a flow email

1. Go to **Flows & pop-up** (from the Wiz sidebar).

2. Expand a flow and **select the email** you want to change. Its preview appears on the right.

3. Click the **Edit** button above the preview to open the dropdown.

![The Edit dropdown on an email preview, showing three options](https://storage.crisp.chat/users/helpdesk/website/-/5/b/e/f/5bef2745dfd6dc00/editing-an-email1-edit-menu_33j8bs.png)

The **Edit** dropdown gives you three choices:

- **Edit Subject Line & Preview Text** - change the subject and the preview text (the short line shown next to the subject in the inbox) without opening the full editor.

- **Edit Email Template** - open the full drag-and-drop editor to change the email's design and content. This is the option covered below.

- **Send Test Email** - send yourself a copy to check before it goes live. See [Sending a test email](#).

Choose **Edit Email Template** to open the editor.

|| **Opening a campaign instead?** Campaigns open straight into the same editor - from the **Campaigns** page, open a draft or scheduled campaign to edit it. (Sent campaigns can't be edited; duplicate them to reuse.)

---

## A tour of the editor

The editor has two halves: the **canvas** on the right (a live preview of your email) and the **settings panel** on the left.

![The email editor, with the settings panel, canvas view toggle, and zoom controls marked](https://storage.crisp.chat/users/helpdesk/website/-/5/b/e/f/5bef2745dfd6dc00/editing-an-email2-editor-anato_3lxm0s.png)

1. **Settings panel (left)** - when you click a block in the canvas, its settings open here, so you can change its content and style.

2. **Desktop / mobile toggle** - switch the preview between desktop and mobile so you can check how the email looks on both.

3. **Zoom** - zoom the canvas in and out (there's also undo and redo here).

### Adding blocks

Emails are built from **blocks** that you can add, reorder, and style. Wiz includes:

- **Text**

- **Image**

- **Button**

- **Divider**

- **Spacer**

- **Navbar**

- **Social**

- **Countdown**

- **Coupon Code**

- **Shape Divider**

- **Product Block**

Click a block in the canvas to select it and edit it in the left panel.

---

## Where to go next

A few blocks and image types have their own guides:

- **[Editing your AI hero image](#)** - change the large AI-designed banner on emails that have one (like your 1st Welcome email and AI campaigns).

- **[Adding & editing product blocks](#)** - show products from a collection or a hand-picked list.

- **[Discount codes in emails](#)** - attach the right discount to a Coupon Code block.

- **[Don't edit the dynamic cart blocks](#)** - the one part of the Abandoned Checkout emails you should leave alone.

- **[Your email footer & business address](#)** - the address in your email footer is set in your settings, not the editor.

---

## Common questions

**Do my edits go live immediately?**

Your changes save to that email's template. Flow emails send with your latest saved version; campaigns send when you schedule them.

**I only want to change the subject line.**

Use **Edit Subject Line & Preview Text** from the Edit dropdown - no need to open the full editor.

**Will editing one email change the others?**

No. Each email has its own template, so editing one email doesn't affect the rest of the flow.