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# Changing a discount

Want to offer a different discount - say, change your welcome offer from 10% to 15%? A discount in Wiz lives in three places, and they all need to agree. Change only one and your emails will promise one thing while checkout applies another.

Here's the full checklist.

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## The three layers of a discount

1. **What's actually applied** - the discount itself, in Shopify.

2. **What's promised** - the wording in your pop-up and emails.

3. **What code is issued** - the coupon block linked to the discount.

Update all three and everything stays consistent.

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## Step 1 - Change the discount in Shopify

Go to **Shopify admin → Discounts** and search **"BASE"** to find your Wiz discounts (see [How Wiz discounts work](#)). Open the one you want to change - for example `WELCOME-BASE-10` - and edit its value, minimum, or product eligibility.

![The Wiz base discounts in Shopify](https://storage.crisp.chat/users/helpdesk/website/-/5/b/e/f/5bef2745dfd6dc00/changing-a-discount1-base-disc_psd46.png)

|| This is also where you **exclude products or collections** from a discount, or set a minimum purchase - those settings live in Shopify, not in Wiz.

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## Step 2 - Update the wording everywhere it's written

The old value is written as **text** in a few places, and changing the Shopify discount won't update those automatically. Check:

- **Your pop-up** - the headline and subtitle (e.g. "Want 10% off your first order?").

- **Your emails** - the coupon block's text (e.g. "Here's 10% Off your next order"), plus subject lines and preview text that mention the amount.

- **Text baked into AI hero images** - if a hero image shows the discount, update it with **Edit hero** (see [Editing your AI hero image](#)). This one is easy to miss.

![The coupon block text in the email editor](https://storage.crisp.chat/users/helpdesk/website/-/5/b/e/f/5bef2745dfd6dc00/changing-a-discount2-coupon-bl_1amuf7y.png)

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## Step 3 - Check the coupon block points to the right code

In each email's **Coupon Code** block, confirm the linked discount is the one you intend. This is what determines the actual code your customer receives.

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## Quick summary

| If you change… | You must also… |
|---|---|
| The discount **percentage/amount** | Update the pop-up copy, email copy, and any hero-image text |
| The **discount code** used | Re-link it in the email's Coupon Code block |
| Product **exclusions / minimum** | Nothing else - this lives only in Shopify |